There is an old truism that reads…”If you keep doing what you’ve been doing you’ll keep getting what you’ve been getting”. Most owners, managers, and supervisors do not tap the full potential of their workforce. NOI Coach delivers on the promise of providing high performance solutions. With our extensive portfolio of products and services, we tailor the solution to fix the problem.

Keynotes & Seminars

Rich provides a robust line of motivational and educational seminars, keynotes on timely topics. Rich speaks for local, state, and national associations, as well as facilitates management retreats and corporate events.

Training Solutions

Rich is not only a senior faculty member for the National Apartment Association, but he has also been involved for over 15 years in the development of their designation curriculum as a subject matter expert.

Executive & Personal Coaching

Rich provides one-to-one coaching for many business executives and aspiring senior leaders. Rich’s coaching is enhanced by his 9 Minutes to Success video series that facilitates and promotes inspiring coaching conversations.


Consulting & Policy Mgmt.

Rich is the co-owner of PM Manuals – a complete and thorough policy manual set that is an off-the-shelf solution for residential property management companies from coast to coast.

Climate & Engagement Surveys

Rich is one of the ApartMentors – an industry collective that provides a full-service talent development system that includes climate surveys that measure your company culture, employee engagement and a full suite of 360-degree surveys that measure over 70 custom competencies

Online Learning & LMS Services

Rich is co-owner of – an industry specific boutique online learning company that has fully embraced the idea of micro learning modules. Rich believes that online learning should be company specific as well as “just in time” learning and most importantly: “just enough”.

Expert Witness Services

Rich provides services for defense lawyers in the residential and commercial property management space, as it relates to operations and fair housing. Rich’s CV affords him a very well-rounded base of experience to assist trial attorneys.


Fair Housing Consulting

Rich has partnered with Doug Chasick and other industry Fair Housing experts to bring an “up to the minute” online learning series about current and emerging fair housing topics. Rich has also partnered with Doug and others to provide a comprehensive set of Fair Housing policies, procedures, and guiding documents for companies big and small.

Get in Touch

Learn more about NOI Coach & Training Solutions